Faqs

Are all your herbs organic?

Yes! All our herbs are 100% organic, free from pesticides, additives, and artificial preservatives.

Do your herbal blends contain salt?

No, all our blends are available in a no-salt version, so you can enjoy the pure taste of herbs without added sodium.

Can I return herbal products if I don’t like them?

Due to the nature of our herbal products, we do not accept returns unless the item arrives damaged or incorrect.

What payment methods do you accept?

We accept major credit/debit cards, PayPal, and other secure online payment methods.

How long does shipping take?

Orders are processed within [X] business days and shipped based on your selected delivery method. Standard shipping usually takes [X-Y] days.

Do you ship internationally?

Yes, we offer international shipping. Shipping rates and delivery times vary based on location.

How can I track my order?

Once your order ships, you will receive a tracking number via email.

What if I receive a damaged product?

Please contact us within 7 days of receiving your order with a photo of the damaged item, and we will arrange a replacement or refund.

Can I modify or cancel my order after placing it?

Orders can only be modified or canceled within 24 hours of purchase. After that, processing begins, and changes may not be possible.

Do you offer wholesale or bulk orders?

Yes! For wholesale or bulk inquiries, please [contact us] directly for pricing and availability.